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ERP Systems Analyst | New York, NY

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Location: New York, NY


Job Summary


The ERP Systems Analyst primary responsibility is to manage, administer, and support the ERP and related systems. They will be close business partners with all the functional groups of the company that use and integrate into the system. This role will report to the Director of IS&T.


Core Responsibilities


System Management / Support

  • Interact with IS&T Technical resources to ensure system availability and that integration and data connections are within their SLA.
  • Maintain and support (L2) technical and operational functions of the ERP.
  • Gather and interpret requirements to establish business rules, business processes, activity diagrams, use cases, test cases and training requirements from internal and external resources.
  • Responsible for the creation of communication and documentation of new systems and processes, including the creation and maintenance of project plans for new business requests.

Business / Internal Consultant

  • Coordinate and lead major ERP projects with the internal functional teams.
  • Will serve as the main point of contact for all ERP requests.  Will review all requests for system changes to ensure viability.
  • Serve as a resource with both business and industry knowledge for defining business requirements and objectives.
  • Communicate weekly status in meetings and written form showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies.
  • Provide management status reporting and communication to leadership and IT team

Secondary Responsibilities:

  • Assist in the management of software solution vendors.
  • Assist with prioritization within product roadmaps through setting goals and tracking progress.
  • Provide additional IT support as needed


    Requirements / Qualifications


    • Minimum 3 years of related experience as a business / systems analyst.
    • Experience within the Retail Industry, specifically within an apparel or footwear company, with strong understanding of various functional verticals within the business.
    • Strong operational knowledge of NetSuite, experience with NetSuite AFA bundle preferred.
    • General knowledge of systems integrations and architecture among Enterprise applications.
    • Bachelor’s degree in Information Systems, Engineering, or a related field.
    • Excellent project management skills (PMP certification a plus) with agile project delivery and SDLC methodologies preferred.
    • IIBA certifications are recommended.  PMP and ITIL / ITSM certifications are a plus.
    • Experience with relational databases and basic querying capabilities
    • Experience working with international support teams.
    • Experience in writing technical and functional business requirements and developing business rules.
    • Effective written and verbal communicator with the ability to engage one-on-one at all levels of the organization or present to business and technical stakeholders.
    • Strong data analysis and problem-solving skills.
    • Compensation: $100,000 – $120,000



    To Apply


    Please send your resume and cover letter to with subject line "ERP Systems Analyst".



    Carhartt WIP USA is an equal opportunity employer and is committed to creating an inclusive work environment with a diverse and talented team. We consider, hire, train, promote, and compensate regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.